Privacy Notice
Eclectica Capital (hereinafter «The Company») sees confidentiality and our clients data privacy as our primary concern. We keep and process the information from our clients using computers which are fully protected with the most up-to-date safety systems.
We will neither sell, nor rent your personal information out to the third parties for any purposes without your consent, as it is stated in the Terms of Service Agreement. Your personal data will be used solely in accordance with the privacy Notice and in accordance with the provisions of the Terms of Service Agreement.
Personal data obtained from a client may include:
Information
on the Data Protection Act 2018 and the General Data Protection
Regulation (the GDPR) is also available on the Information
Commissioner’s website. Under the GDPR, your individual rights in
relation to your personal data are as follows ;the right to be informed
about the personal data being processed,
the right of access to the data,
the right to rectification,
the right to erasure,
the right to restrict processing,
the right to data portability(to receive an electronic copy of your personal data),
the right to object to processing of your personal data and
the right not to be subject to automated decision-making. including profiling.
Personal
data which a Client provides in applications, questionnaires and forms
to open an account: his/her full name; permanent address, citizenship,
date of birth, passport details, e-mail and personal mobile number;
Documents provided by a Client as a proof of money transfer: transfer orders, bank statements, copies of a credit card, etc.
Privacy practice
The Company can use Clients’ personal data:
- as a proof of identity;
- to process Clients’ operations;
- to inform a Client on the expansion of the range of products and services, provided by the Company;
- to provide other services.
Third parties
The
Company has the right to provide Clients’ personal data to the third
parties, namely affiliated companies, banks, auditors, agents of the
Company, including paying agents, and others (hereinafter – Third
parties) solely to fulfill the terms and conditions of the Terms of
Service Agreement . The Company guarantees that the Third Parties will
adhere to this Notice and take appropriate measures to maintain the
confidentiality of Clients’ personal data.
The
Company has a right to provide the Third Parties (other than trustees)
with confidential information on Clients’ personal data in case of the
official request issued by an authorized body.
How do we secure your personal data?
We have robust procedures in place within our business;
to protect data against accidental loss,
to prevent unauthorised access, use, destruction or disclosure,
to ensure business continuity and disaster recovery where required,
to restrict access to personal information,
to conduct privacy impact assessments in accordance with the law and our business policies,
to train staff and contractors on data security, and
to manage third party risks, through use of contracts and security reviews.
The right for complaint
The
Client has the right to file the complaint to the regulative
authorities in case if considers that his/her rights accordingly with
this Notice were violated by the Company.
As
per Article 5 (e) of the GDPR personal data shall be kept for no longer
than is necessary for the purposes for which it is being processed.
According to: EU General Data Protection Regulation
Consent for personal data use
What are your rights?
You have the right to request information on and access to the personal data we hold about you.
You
also have the right to request that we correct or delete any
incomplete, incorrect, unnecessary or outdated personal data we hold
about you. However, we cannot delete personal data that is necessary for
compliance with our binding legal or regulatory obligations or if the
personal data must be retained according to applicable laws, or is
required for the exercise or defence of a legal or regulatory claim.
In
case you consider your personal data collected by us to be inaccurate
but you do not wish your personal data to be deleted, if we have used
your personal data unlawfully or you have objected to the processing and
the existence of legitimate grounds for processing is still under
consideration, you may request restriction of processing of your
personal data.
You may also at any time object to your
personal data being processed for direct marketing purposes, sending
promotional materials, profiling, or for the performance of market
research. Where your personal data is processed based on your consent,
you have the right to withdraw your consent for such processing at any
time.
In case you wish to make use of your rights mentioned
above, you may, as appropriate and in accordance with applicable laws,
exercise such rights by contacting us through the contact points
referred in the marketing materials or below in this notice. In some
cases, especially if you wish us to delete or cease the processing of
your personal data, this may also mean that we may not be able to
continue to provide the services to you.
Please note that we
may need to identify you and to ask for additional information in order
to be able to fulfil your requests. Please also note that applicable law
may contain restrictions and other provisions that relate to your above
rights.
Subject access rights
You have a right to a
copy of and details of the personal data held about you. To obtain a
copy of the personal data holds about you, please write to us at support.en@eclectica-capital.com.
No charge will normally be made by for providing this information. If
your request is considered to be repetitive, wholly unfounded and/or
excessive, we are entitled to charge a reasonable administration fee.
Registering
an account within the Company and/or usage of any services provided by
the Company, the Client agrees with the use and processing of his/her
personal data in accordance with the provisions of the Terms of Service
Agreement and the Privacy Notice, during the whole period of validity of
this Consent.
This Consent is valid during
the whole period of validity of the Terms of Service Agreement between
the Company and the Client and one year after termination of the Terms
of Service Agreement, or until withdrawal of the Consent by the Client
(which comes earlier).
Please, agree/
disagree with the aforementioned processing of your personal data by
checking/unchecking of the opt-in box below: I agree;
The
Client agrees that Cookies can be used on certain pages of the
Company’s website in order to provide all Clients with quicker and more
convenient access. If the Client objects to the use of Cookies, the
majority of modern web browsers have the option which can decline
Cookies providing full access to the Company’s website.
Here
at we take your privacy seriously and will only use your personal
information to administer your account and to provide the products and
services you have requested from us.
However,
from time to time we would like to contact you with details of other
services/competitions we provide. If you consent to us contacting you
for this purpose please tick to say how you would like us to contact
you: Post Email Telephone Text message Automated call
We
would also like to pass your details onto other well defined category
of companies which are our partners, so that they can contact you by
post with details of offers/services/competitions that they provide. If
you consent to us passing on your details for that purpose please tick
to confirm: I agree;
The Client is duly
informed, that he/she can withdraw this Consent at any time by sending
clearly explicit notification on Consent‘s withdrawal to the support@eclectica-capital.com.
In this case the Consent is deemed withdrawn immediately upon receiving
of the Client’s notification by the Company. The Client understands and
agrees with this right for withdrawal of the Consent: I agree;
The
Client is duly informed on his right to file the complaint to the
regulative authorities in case if considers that his/her rights
accordingly with this Consent were violated by the Company: I’m informed